Privacy Policy – Jade Creates

Last Updated: January 2026

Your privacy matters to us. This Privacy Policy explains what information Jade Creates collects, how it’s used, and how we protect it. By using this website, you agree to the practices described below.

1. Information We Collect

A. Information You Provide

We collect personal information when you:

• Submit a contact form

• Fill out a booking inquiry

• Email us

• Download images from a client gallery

• Purchase products or services

This may include:

• Name

• Email address

• Phone number

• Event details (wedding date, location, etc.)

• Payment information (processed securely through third-party providers; we do not store your card details)

B. Automatically Collected Information

When you visit the site, we may automatically collect:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on the site

• Cookies and similar tracking technologies

This helps us improve website performance, user experience, and marketing.

2. How We Use Your Information

We use personal data to:

• Respond to inquiries

• Provide photography services

• Send galleries, invoices, and contracts

• Process payments

• Improve website functionality

• Analyze traffic and website usage

• Communicate updates, confirmations, or important service-related information

• Comply with legal obligations

We do not sell your personal information to anyone.

3. Cookies & Tracking Technologies

This website may use cookies, pixels, and analytics tools to:

• Remember user preferences

• Improve site speed and performance

• Understand how visitors use the site

• Support advertising (such as Facebook Pixel or Google Analytics)

You can disable cookies in your browser settings, but some features may not function correctly.

4. Sharing Your Information

Your information may be shared with trusted third parties that help operate our business, such as:

• Gallery hosting platforms (e.g., Pixieset)

• Payment processors

• Contract platforms (e.g., HoneyBook, Dubsado, or similar)

• Email service providers

• Analytics or advertising tools

These providers only receive information necessary to perform their functions and are required to protect your data.

We may also disclose information if required by law or to protect our rights.

5. Client Galleries & Image Privacy

Client galleries are hosted using third-party services.

Please note:

• You control who you share your gallery link with.

• Password-protected galleries require the client to keep their password secure.

• We are not responsible for unauthorized access due to password sharing or public posting of gallery links.

6. Data Security

We take reasonable measures to safeguard your personal information, including:

• Secure hosting

• Encrypted connections (HTTPS)

• Limited access to personal data within our business

However, no system is 100% secure, so we cannot guarantee absolute security.

7. Retention of Information

We retain your information only as long as needed to:

• Provide services

• Meet legal obligations

• Resolve disputes

• Maintain business records

Client images are stored according to our backup policy but are not guaranteed to be retained indefinitely.

8. Your Rights

Depending on your location, you may have the right to:

• Request access to your information

• Correct or update your data

• Request deletion of your data

• Opt out of marketing communications

• Restrict how your data is used

To submit a request, contact us using the email below.

9. Third-Party Links

This website may link to external sites (e.g., Instagram, Facebook, gallery platforms).

We are not responsible for the privacy practices or content of those websites.

10. Children’s Privacy

This website is not directed at children under 13, and we do not knowingly collect personal information from minors without parental consent.

11. Updates to This Policy

We may update this Privacy Policy from time to time.

Revisions take effect once posted on this page.

Your continued use of the website indicates acceptance of any updated terms.

12. Contact Information

If you have questions about this Privacy Policy or wish to request data changes, please contact:

Jade Creates

Email: hello@jade-creates.com